Customer Service
- Ordering
- Checking Order Status
- Pricing
- Return Policy
- Shipment
- Protected Customer Information
- Warranties
- Payment
- Credit Card Security
- Ordering
- It's easy to order from ProToolsDiscount. If this is your first time purchasing from our store, just follow these three easy steps:
1. Browse the online store.
2. Add the item you want to your shopping cart.
3. Complete the checkout flow.
You will be asked for your e-mail address and a password to register yourself as a customer or proceed as a guest user. If you are registered, the next time you shop with us your information will be stored already and you will not need to enter it again. - Checking Order Status
- Registered customers can review the status of any order you have placed at ProToolsDiscount simply by clicking the My account link (after Sign In) at the top of every page.
- Pricing
- The items available on our website are products that are considered to be overstocked items, discontinued items, or items with damaged shipping packages. All products are guaranteed to be 100% authentic and in perfect working order or your money back.
- Return Policy
- If you are not satisfied with your purchase, you may contact ProToolsDiscount and arrange for a full refund or exchange at no cost to you. It is our goal to make your experience as easy as possible.
- Shipment
- If you order by 2pm CST, we will ship the same day. We utilize FedEx and UPS as our primary shipping options. Please contact us if you would like to arrange other methods.
- Protected Customer Information
- At no time will your customer information be shared. Not only is your information secure, but our website receives 128-bit encryption to ensure your personal information and credit card information stays secure.
- Warranties
- All products are under manufacturer's guarantee. Please contact the manufacturer of specific products for warranty information.
- Payment
- We accept Visa and MasterCard. When you are checking out, you will be prompted to enter your credit card number for payment.
- Credit Card Security
- We guarantee that every transaction you make at ProToolsDiscount will be 100% safe. We also offer 128-bit encryption through our website to ensure your personal information and credit card information stays secure.
